Capability
Continue the Conversation After the Call
Text can be useful when a customer cannot stay on the phone or when the business needs to recover a missed opportunity.
How it works
Use appropriate SMS follow-up to continue missed-call and lead conversations where consent and messaging rules permit.
Capabilities
- Text-back on missed calls where your phone setup and consent rules allow
- Confirm details captured on call
- Share links to scheduling portals
- Provide requested business information
- Send location or service links
- Nurture leads without phone tag
