Done-for-you answering. A plan for your crew.
For any business that gets phone calls. Every plan answers, qualifies, texts callers back and emails you after every call. Growth and Pro add booking, emergency transfers, two-way texting, website chat and reminders. Pro connects your software and brings past customers back. Additional minutes are $0.30 on every plan after the trial.
Compare Starter, Growth and Pro answering plans
Every plan is done for you. We write it, set it up, connect your line and keep tuning it as real calls come in.
For the owner who is the whole crew.
Stop losing jobs to voicemail.
You're on the job most of the day and your phone goes to voicemail more than you'd like. Starter answers when you can't, texts every caller back, and emails you the details so you can call back with the job already qualified.
- 14-day free trial, up to 100 minutes
- Answers missed calls, after hours, weekends and overflow
- Your qualifying questions and FAQs
- Answers callers in English and Spanish, plus Portuguese, French, Italian and German
- Missed-call text-back when a caller hangs up
- Text to every caller confirming their details
- Email summary after every call
- 1 phone number
- Monthly script changes
- Monthly Calls Rescued report
- Extra minutes $0.30 each
Best fit: Owner-operators covering calls on the job and after close.
Try Starter freeFor the shop that's busy all day.
Your phone books jobs while you work.
Your trucks are out, your office is stretched and calls stack up at the worst times. Growth picks up every call your team can't get to, books jobs on your calendar, transfers real emergencies to your cell, and lets customers text or chat with you from your website.
- 14-day free trial, up to 100 minutes
- Everything in Starter
- Text summary after every call
- Books jobs on your calendar
- Live transfer of emergencies to your cell
- Two-way texting, customers can text your number
- Website chat widget that answers questions and books
- Appointment reminder the day before
- 1 phone number
- Script changes within 2 business days
- Extra minutes $0.30 each
Best fit: Shops with 2 to 8 trucks.
Try Growth freeFor busy shops that run on Jobber or Housecall Pro.
Your calls flow straight into your software.
Every call lands in Jobber, Housecall Pro or your CRM with no retyping. Finished jobs trigger Google review requests, every lead is logged, and seasonal campaigns bring past customers back. Same-day script changes and a quarterly review call with us.
- 14-day free trial, up to 100 minutes
- Everything in Growth
- CRM connection, such as HubSpot, GoHighLevel, Salesforce, Pipedrive, Zoho CRM, Jobber or Housecall Pro, and we can connect many others
- One custom API connection to software with an open API
- Google review request when a job is marked complete
- Every lead logged to a Google Sheet or your CRM
- Past-customer reactivation calls or texts, like seasonal tune-ups
- Up to 3 phone numbers
- Same-business-day script changes
- Monthly Calls Rescued report plus quarterly review call
- Extra minutes $0.30 each
Best fit: Higher-volume teams, multiple lines or towns.
Try Pro freeTry it free for 14 days. Hear your own calls answered before you pay anything.
Trial ends after 14 days or 100 minutes, whichever comes first. Setup fee applies only if you continue.
One-time setup fee $199, charged only if you continue after the trial. Month to month, cancel with 30 days notice. Extra minutes $0.30 on every plan after the trial.
Extra custom integrations are quoted separately.
Call counts are estimates and assume 2.5 to 3 minutes per call. Your actual call length and call count will vary.
Multiple locations, heavy volume or unusual routing?
Custom pricing after a consultation about your call patterns.
Free trial on every plan
Try it free for 14 days. Hear your own calls answered before you pay anything.
Trial ends after 14 days or 100 minutes, whichever comes first. Setup fee applies only if you continue.
Read the trial termsCompare every feature
| Feature | Starter$199/month | Most PopularGrowth$249/month | Pro$349/month |
|---|---|---|---|
| Answers calls you miss, after hours, weekends and overflow | Included | Included | Included |
| Qualifies callers with your questions and FAQs | Included | Included | Included |
| English and Spanish, plus Portuguese, French, Italian and German | Included | Included | Included |
| Missed-call text-back when a caller hangs up | Included | Included | Included |
| Text to every caller confirming their details | Included | Included | Included |
| Email summary after every call | Included | Included | Included |
| Text summary after every call | Not included | Included | Included |
| Books jobs on your calendar | Not included | Included | Included |
| Live transfer of emergencies to your cell | Not included | Included | Included |
| Two-way texting, customers can text your number | Not included | Included | Included |
| Website chat widget that answers questions and books | Not included | Included | Included |
| Appointment reminder the day before | Not included | Included | Included |
| CRM connection, such as HubSpot, GoHighLevel, Salesforce, Pipedrive, Zoho CRM, Jobber or Housecall Pro, and we can connect many others | Not included | Not included | Included |
| One custom API connection to software with an open API | Not included | Not included | Included |
| Google review request when a job is marked complete | Not included | Not included | Included |
| Every lead logged to a Google Sheet or your CRM | Not included | Not included | Included |
| Past-customer reactivation calls or texts, like seasonal tune-ups | Not included | Not included | Included |
| Phone numbers | 1 | 1 | Up to 3 |
| Script changes | Monthly | Within 2 business days | Same business day |
| Calls Rescued report | Monthly | Monthly | Monthly plus quarterly review call |
| Included minutes | 150 | 350 | 600 |
Why someone buys each plan
- Starter
Stop losing jobs to voicemail.
- Growth
Your phone books jobs while you work.
- Pro
Your calls flow straight into your software.
How It Pays for Itself
Five places calls slip away. Each one can be a job you already paid to attract.
Missed on the job
Hands full, phone in the truck. The call rings out.
After hours and weekends
Urgent problems do not wait for business hours.
No voicemail, next number
Many callers hang up and dial a competitor instead.
Nobody calls back
Messages get buried and the lead goes cold.
Ad and SEO money wasted
You paid for the click. Nobody answered the call.
A shop gets 80 calls a month. At a 14% miss rate, that's about 11 missed calls. If just 2 of those turn into $300 jobs, that's $600 in work, three times the cost of Starter.
Illustrative numbers. The 14% rate is the CallRail January 2025 home services benchmark. Your call volume, miss rate and job values will differ.
Run your own numbersStarter pays for itself with one booked job a month. Growth and Pro with one or two.
Gross revenue at illustrative job values, not profit and not guaranteed bookings. Excludes processing fees, your job costs, the one-time setup fee and extra minutes.
What published research says
Benchmarks, not forecasts. Every figure links to its source.
14%
of calls to home services businesses were missed.
CallRail benchmark, January 2025. An industry average, not a figure for your business.
Source: Stealth Agents, citing CallRail Jan 202578%
of callers abandoned after an unanswered call.
CallRail 2025 survey of caller behavior, as reported by Carly.
Source: Carly, citing CallRail 202542%
of callers said they leave a voicemail.
CallRail 2025, as reported by Carly. The rest leave no message to return.
Source: Carly, citing CallRail 2025The basics are handled for you.
- Answers callers in English and Spanish, plus Portuguese, French, Italian and German
- Greeting and FAQs set up for you
- Your qualifying questions
- Answers and qualifies callers
- Missed-call text-back when a caller hangs up
- Text to every caller confirming their details
- Email summary after every call
- Monthly Calls Rescued report
- Business-hours, busy-period and after-hours coverage
- Done-for-you setup and ongoing tuning
- 14-day free trial, up to 100 minutes
How overage works.
Minutes are the talk time your receptionist spends on calls. If you go past your included minutes in a month, extra minutes are billed at $0.30 each. If you regularly run over, we'll suggest the plan that fits.
Last column shows the cost of 100 minutes beyond the included amount.
Not sure which size fits?
Tell us roughly how many calls you get and when. We'll recommend a plan before anything is set up. No payment is taken on this site.